BOOKINGS AND ADMINISTRATIVE QUERIES
For all booking, administrative and payment queries please contact Henry's by email on henrysbookings@ymail.com.
ABSENCES
If your child will not be attending Henry's for a pre-booked session, it is important that you let us know. Please call or text the Henry's mobile on 07563 757352. If the absence is 2 days or more in advance, you can email henrysbookings@ymail.com
LATE PICK-UPS OR EMERGENCIES
If you need to contact the Henry's team during a session, for example to inform them of late pick-up,
please call the Henry's mobile on 07563 757352.
COMPLAINTS
If you have any concerns or complaints about Henry's, you should first raise these with the Play Manager. If this is not possible, please contact the co-Chairs of the Management Committee, Jo Crosby-Jones and Sarah Milsom Alexandre, via henrysasc@ymail.com
CHILD PROTECTION
When contacting Henry's about anything confidential, sensitive or related to safeguarding, please can you email henrysadmin@henrysafterschool.hush.com, which is only accessed by the Henry's Play Manager and is completely secure.
POSTAL ADDRESS
Horfield Church of England Primary School
Bishop Manor Road
Bristol
BS10 5BD